Frequently Asked Questions
What are the check-in and check-out times?ShowIs early check-in available?ShowCan I request a late check-out?ShowHow do I know if my reservation is confirmed?ShowHow can I modify or cancel my reservation?ShowWhat should I do if I did not receive a booking confirmation?ShowWhat payment methods do you accept?ShowCan I pay upon arrival?ShowCan I request a tax invoice?ShowIs Wi-Fi available at the hotel?ShowIs parking available?ShowDo you offer accessible rooms for guests with disabilities?ShowIs daily housekeeping provided?ShowCan I request an extra bed or baby cot?ShowIs smoking allowed inside the hotel?ShowCan I receive visitors in my room?ShowIs the hotel family-friendly?ShowHow can I contact customer service?ShowHow can I check the latest offers and promotions?Show